Shift Supervisor
job description
Lead your team during assigned shifts by ensuring smooth operations, delivering outstanding customer service, maintaining safety standards, and supporting the Store Manager in achieving daily goals.
key responsibilites
• Supervise daily store operations during assigned shifts.
• Lead, coach, and motivate team members.
• Ensure exceptional customer service throughout the travel center.
• Assist with opening and closing procedures.
• Monitor cash handling and register accuracy.
• Maintain food safety, cleanliness, and merchandising standards.
• Resolve customer concerns quickly and professionally.
• Assist with inventory counts and stock replenishment.
• Train new team members on company procedures.
• Communicate operational updates to management.
Requirements
• High school diploma or equivalent.
• Previous retail, restaurant, or convenience store experience preferred.
• Prior leadership or supervisory experience is a plus.
• Excellent communication and customer service skills.
• Ability to work evenings, weekends, and holidays.
• Comfortable working in a fast-paced environment.
• Basic computer and POS system knowledge.
