The Travel Center

Fueling Excellence. Powering Aviation.

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Customer Service Associate

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Palestine
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Full Time
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$16–$20 per hour
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Store
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job description

Deliver an exceptional guest experience by assisting customers throughout the travel center, answering questions, resolving concerns, and ensuring every visitor receives friendly, efficient service.

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key responsibilites

• Welcome customers and provide friendly assistance throughout the travel center.

• Answer questions about products, food services, rewards, and fueling options.

• Resolve customer concerns professionally and efficiently.

• Assist with merchandise displays and product organization.

• Support cashiers during busy periods.

• Maintain a clean, organized, and well-stocked sales floor.

• Help customers enroll in the Eagle Nest Rewards program.

• Monitor store appearance and report maintenance concerns.

• Collaborate with all departments to deliver excellent guest experiences.

• Follow company policies, safety procedures, and customer service standards.

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Requirements

• High school diploma or equivalent preferred.

• Previous retail or customer service experience is a plus.

• Excellent communication and interpersonal skills.

• Positive attitude with a passion for helping people.

• Ability to multitask in a fast-paced environment.

• Basic computer and POS system knowledge preferred.

• Flexible schedule including weekends and holidays.

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benefits

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health insurance
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paid time off
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carrer growth opportunities
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employee discounts
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Ready to join our team?

Apply today and become a part of a team that keeps America moving.

Apply for this position